Terms of service
Terms & Conditions
Effective Date: 3 September 2026
Welcome to Kiozarom. These Terms & Conditions apply when you access our website or purchase products from us.
By using our website, you agree to these Terms & Conditions.
About Us
Business Name: Kiozarom
Address:
37 Stone Cellar Road
Washington NE37 1NY
United Kingdom
Email : oscarmiles589@gmail.com
Phone: +44 7791 090938
Products
We make reasonable efforts to ensure that product descriptions, images, specifications, prices and availability displayed on our website are accurate.
Product colours and appearance may vary slightly depending on your device or screen settings.
Product Availability
All products are subject to availability.
We reserve the right to update product availability or discontinue products where necessary.
If we cannot fulfil an accepted order, we will contact you and provide an appropriate resolution, including a refund where applicable.
Prices
All prices displayed on our website are shown in GBP (Β£) unless otherwise stated.
We make reasonable efforts to ensure that pricing information is accurate.
If an obvious pricing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and refund any payment received.
Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted.
We reserve the right to decline or cancel an order where reasonably necessary, including circumstances involving payment problems, suspected fraud, inventory issues, pricing errors or other legitimate reasons.
Payment
Payments are processed through secure third-party payment providers.
You confirm that you are authorised to use the payment method provided when placing an order.
Delivery
Delivery information is provided in our Shipping & Delivery Policy and during checkout.
Estimated delivery times are estimates and may be affected by circumstances outside our reasonable control.
Returns and Refunds
Returns, cancellations and refunds are governed by our Return & Refund Policy.
Nothing in these Terms & Conditions limits or excludes any statutory consumer rights that cannot lawfully be limited or excluded.
Consumer Rights
If you are a consumer, you have legal rights in relation to products that are faulty, not as described, not fit for purpose or otherwise fail to meet applicable statutory requirements.
These Terms do not affect your statutory rights.
Website Use
You agree not to use our website:
- For unlawful purposes
- To attempt unauthorised access to systems or accounts
- To interfere with website operation
- To introduce malicious code or harmful software
Third-Party Services
Our website may use third-party services for payments, delivery, hosting, analytics, advertising and other business functions.
Third-party services may be subject to their own terms and privacy policies.
Changes to These Terms
We may update these Terms & Conditions when necessary.
The updated version will be published on our website with a revised effective date.
Contact Us
Kiozarom
37 Stone Cellar Road
Washington NE37 1NY
United Kingdom
Email : oscarmiles589@gmail.com
Phone: +44 7791 090938
Customer Service Hours:
Monday β Friday, 09:00 β 17:00 GMT